Returns & Exchanges

We want you to be completely delighted with your Rebecca Pitcher home goods; if for any reason you are not satisfied, we offer a 30-day window for returns and exchanges on all unused items in their original packaging.

1

Initiate Your Return

Contact our customer care team via email with your order number and the reason for your return to receive a unique Return Authorization code.

2

Package Your Items

Carefully pack the items in their original boxes with all tags attached to ensure they are protected from damage during transit back to our studio.

3

Ship the Parcel

Affix the provided return shipping label to your package and drop it off at any authorized courier location, ensuring you keep a copy of your tracking receipt.

4

Receive Your Refund

Once your return is inspected and approved, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing